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Frequently Asked Questions
What is 'lined with paper' mounting (托片)?
What is 'central panel' mounting (鏡片)?
What is a mounting card (畫卡)?
What is a hanging scroll (挂軸)?
Are all the artworks sold originals?
Can I purchase artworks without frames?
Why do some artworks offer the option to buy framed or unframed, while others do not?
Can I have the artwork framed according to my specifications if I choose a framed option?
If I choose an unframed artwork, can it be mounted in a traditional Chinese style, such as a hanging scroll, according to my specifications?
If I request to have an unframed artwork that is lined with paper converted into a hanging scroll, will I need to pay additional fees?
If I purchase a hanging scroll, can you remount it according to my specifications?
If I receive the artwork I purchased but am not satisfied, can I return or exchange it?
If the artwork is damaged during shipping, what should I do?
When shipping artwork, how is it typically packaged?
What does "original painting" mean?
